Terms and Conditions
Last Updated: June 2026
Welcome to Orca Blue LLC ("Orca Blue," "Company," "we," "our," or "us"). By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please do not use this website.
1. Website Use
This website is provided for informational purposes regarding our water treatment products and services, including water softeners, reverse osmosis systems, water testing, installation services, maintenance services, and related offerings.
You agree to use this website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use of the website.
2. No Professional Advice
Information provided on this website is for general informational purposes only and should not be considered professional, engineering, plumbing, environmental, legal, or health advice.
Water quality concerns vary by location and individual circumstances. Recommendations provided through this website are based on available information and may require further evaluation.
3. Quotes and Pricing
Any pricing, estimates, promotions, financing information, or special offers displayed on this website are subject to change without notice.
Quotes provided through online forms, phone conversations, email communications, or in-home consultations are estimates only and may be adjusted based on site conditions, water quality results, installation requirements, permit requirements, or other factors discovered during the sales or installation process.
4. Products and Services
Product availability may vary by location and supplier availability.
We strive to provide accurate product descriptions, specifications, and images; however, we do not warrant that all descriptions, photographs, pricing, or other content on the website are accurate, complete, current, or error-free.
Actual products installed may vary slightly from images displayed on the website.
5. Lead Forms and Communications
By submitting a contact form, quote request, appointment request, survey, or other information through this website, you consent to being contacted by Orca Blue LLC via:
- Telephone
- Text message (SMS)
- Automated appointment reminders
Standard message and data rates may apply.
Consent to receive communications is not a condition of purchase.
You may opt out of marketing communications at any time by following unsubscribe instructions or contacting us directly.
6. Water Testing Results
Water test results provided by Orca Blue are intended to assist customers in evaluating potential water treatment solutions.
Results may vary over time due to changes in municipal water supplies, well conditions, seasonal fluctuations, testing methods, and other environmental factors.
No water test should be interpreted as a medical diagnosis or guarantee of water quality.
7. Third-Party Websites
This website may contain links to third-party websites, financing providers, manufacturers, social media platforms, or other external resources.
We do not control and are not responsible for the content, policies, security, or practices of third-party websites.
Accessing third-party websites is at your own risk.
8. Intellectual Property
All content on this website, including text, graphics, logos, photographs, videos, designs, page layouts, and other materials, is the property of Orca Blue LLC or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.
No content may be copied, reproduced, distributed, modified, or used without prior written permission.
9. Disclaimer of Warranties
This website is provided on an "as-is" and "as-available" basis.
To the fullest extent permitted by law, Orca Blue LLC disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee uninterrupted website availability, error-free operation, or freedom from viruses or other harmful components.
10. Limitation of Liability
To the fullest extent permitted by law, Orca Blue LLC shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from or related to:
- Use of this website
- Inability to access the website
- Reliance on website content
- Products or services purchased through the Company
- Delays, interruptions, or technical failures
In no event shall our total liability exceed the amount paid by the customer for the specific service giving rise to the claim.
11. Indemnification
You agree to indemnify, defend, and hold harmless Orca Blue LLC, its owners, officers, employees, contractors, and affiliates from any claims, damages, liabilities, costs, or expenses arising from your use of the website or violation of these Terms and Conditions.
12. Privacy
Your use of this website is also governed by our Privacy Policy. Any information collected through this website will be handled in accordance with that policy.
13. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to conflict of law principles.
Any legal action arising out of or relating to these Terms and Conditions shall be brought exclusively in the state or federal courts located in North Carolina.
14. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time without prior notice.
Changes become effective immediately upon posting to this website. Continued use of the website constitutes acceptance of any updated terms.
15. Contact Information
Orca Blue LLC
Phone: (919) 703-3844
Email: info@orcabluellc.com
Website: www.orcabluewater.com
If you have questions regarding these Terms and Conditions, please contact us using the information above.