Jack T.
Great job and good prices. Always professional.
Samantha M.
Gilbert and the Orca Blue team did a great job installing our water system today. They were efficient and very informative with how to maintain our system.
Shibu N.
The Orca Blue team is wonderful. The installation team was amazing. They worked quickly, smoothly, and they were very handsome.
Gabor K.
Would wholeheartedly recommend them, did a great job, thank you!
Ernest J.
Did a complete and well appreciated job
Henry H.
Great guys! Able to answer all my questions and installation went smoothly and quicker than expected.
John E.
They came in with little disruption and completed the job. We are pleased with the result and the friendliness of the team. They were able to answer all questions and explained what was what without using any jargon.
Ahmed (.
From start to finish, their service was professional, fast, and reliable. The team went above and beyond to make sure everything was perfect, and the quality of their products truly speaks for itself. You can tell they care about their customers and stand behind what they do. I’d recommend Orca Blue to anyone looking for great quality and exceptional customer service — definitely a company you can trust!
Will G.
Great experience from start to finish!
Carol F.
The guys were so well prepared, polite and professional! Looking forward to using this system!!!
Martin
Kevin and Ethan did a great job with the presentation, it was a very revealing experience, knowing what is in our water and understanding how it impacts us. Kevin worked well with us to be able to afford the system, and we are eager to try this new system.
Monique C.
Had a great experience with the team!! From the sales team to the installers, everyone was professional and very informative on their products! The service was quick and efficient and they answered all the questions we had!! Would recommend this company to anyone looking for these services!!
Triforce3288 (.
Great staff and field installation team. Setup was fast.
Haley K.
Kevin came over and explain to everything making sure that we understood each system and what it entails. Everyone who worked on setting up the system in our house was super kind and super thorough explaining everything. Thank you all for your help!
Crystal R.
From start to finish, my experience with Orca Blue was nothing short of exceptional. The entire team was professional, knowledgeable, and genuinely committed to making the process as smooth and stress-free as possible. Right from the beginning, I felt confident and at ease.
I spoke with Kevin Kraske, the owner, on the day of install, who was incredibly helpful and responsive. I had some difficulty accessing the group chat used for communication, and Kevin ensured I could get in touch with the team. That level of attentiveness and accessibility from leadership really stood out to me.
My sales representative, Alyssa, was equally impressive. She took the time to walk me through all the system options, clearly and thoroughly, without any pressure. Her recommendations felt honest and personalized, which I truly appreciated. She was not only professional and well-informed, but also warm and approachable. I especially valued her patience—she even paused our conversation to allow me to take a phone call, without rushing or skipping a beat when we resumed.
Her calm and considerate approach made the entire experience feel seamless, and I never once felt overwhelmed or unsure. It was clear that customer care is a top priority at Orca Blue, and it shows in every interaction.
The installation team at Orca Blue exceeded every expectation I had; they were truly exceptional. From the moment they arrived, it was clear I was in the hands of professionals who not only knew their craft inside and out, but who also took immense pride in their work. Their approach was efficient, organized, and impressively clean, with a level of care and precision that immediately put me at ease.
Gilbert, the lead technician, went above and beyond in every sense as did the entire installation team. Given that my water hookups were on one side of the house and the garage—where the system needed to be installed—was on the opposite side, it was not a straightforward setup. But Gilbert didn’t hesitate. He thoroughly evaluated the layout, developed a creative solution, and executed it flawlessly. He came up with two options and let me choose the best one for me. His ability to troubleshoot and adapt with confidence and clarity was truly impressive, and I was grateful for his expertise and problem-solving mindset.
Eric, Giovanni, and Devonte were equally outstanding. Despite working in extreme heat, they remained focused, courteous, and relentlessly hardworking throughout the entire installation. Their positive attitudes and professionalism never wavered. Each of them brought a high level of knowledge and attention to detail, and they treated my home with the utmost respect, protecting surfaces, cleaning up as they worked, and maintaining a neat workspace.
Before leaving, they walked me through the complete setup, confirmed that everything was functioning perfectly, and made sure I fully understood how to operate and maintain the system. They were patient, thorough, and more than willing to answer all my questions.
Their teamwork and professionalism made the entire experience not only smooth but enjoyable. Thanks to them, I feel completely confident in both the quality of the system and my decision to go with Orca Blue. I couldn’t be happier with the outcome.
Sarah N.
I met the owners and they are wonderful people. They were personable and took the time to explain everything to me. I can taste a difference in my home’s water. I would highly recommend Orca Blue!
Johnny M.
Orca blue was absolutely amazing! They came in, did their work, cleaned up and left the place spotless! It was a no brainer for me to switch to orca blue, I recently had a kidney transplant and my water in-take is really important. I knew I needed to make sure I was getting good clean water, and Orca has supplied that for me and my family! 10/10 recommend!!!
Lorrie H.
fast friendly service. Was a pleasure working with you and we definitely appreciate everything.
Sarah B.
The Orca team and installation experience was amazing! We are so happy with our water quality. We shouldn’t have done this years ago. Thank you Kevin and the Orca team!
Sachin P.
Top notch service and product! Kevin and Gilberts team were fast, knowledgeable, and very detailed oriented for the installation.
Grace
I wanted to say Kevin and his team were amazing. The presentation Kevin gave with our water, was alarming and even had research, proof to show what was in our water (chlorine and bacteria)The three states with the worst water is Michigan, New Jersey and North Carolina. If you live in the Benson area, it is definitely worth to this presentation to see what’s in your water, Housman’s
Sherri M.
Kevin and the team were very knowledgeable and only recommended what I needed for my home. The water tastes better and my hair and skin are softer. Could not be happier with the product and the ease of installation! Great communication on top of it.
ku k.
Great job, Kevin and also Gilbert from installation team. Kelvin who explained about the product very well, very good communication and systematic. Installation team were on time and well done. Thank you
Brent M.
It was an effortless experience from testing to install. Great people and professionals through and through.
Geneva T.
Kevin’s a very nice guy. His presentation was incredible and very informative. He explained everything clearly and answered all our questions with expertise.
Gilbert did an outstanding job installing the water softener. The installation was neat and clean. He showed me how the system works.
I highly recommend this company for their excellent service. Overall, it was a 10/10 experience.
Bill M.
Kevin at Orca Blue did a great job of explaining the system, the cost, maintenance, warranty, and even comparisons of other systems on the market. I came out of the initial meeting with a good feeling that Orca Blue is a very professional organization with a focus on Customer satisfaction. The installation took place a couple of days after our initial meeting and was a simple process. The installer (Gilbert) was very helpful answering my questions and it was clear to me he was very experienced and knew his stuff. Install took about 3.5 hours and the system was up and running. Kevin followed up after the install to make sure I was happy and to see if I had any concerns. I would highly recommend Orca Blue based on my purchase and my overall Customer experience with them.
Mini A.
I was really impressed by Orcas customer service. Everyone was friendly and knowledgeable. Mr. Kevin really did a great job and even came to drop off my equipment in the snow. Mrs. Holly thoroughly explained the chemicals in my water and how their company helps supply clean water. And I received a cute Yeti. I definitely recommend Orca Blue. 😊
Arid A.
Orca Blue customer service and sales representatives bring an absolute quality of service for bringing cleaner water to your home. 10/10
John B.
My family and I recently moved into a fairly new neighborhood, I had no idea we were drinking hard-water. Orca Blue gave us a free water quality test and they were really knowledgeable and helpful.
Brogan B.
Wonderful, swift service, great people.
Dont D.
The crew was professional and the installation went flawlessly. I can’t wait to see the results!
Susana T.
Kevin and his team were friendly, helpful, and went above and beyond! I had an amazing experience with this company! The customer service was top-notch, and the product exceeded my expectations. I highly recommend Orca Blue to anyone looking for quality products and excellent service.
Edward C.
Overall, excellant experience! If you are questioning getting a Water Softener, don't! Salesman Kevin, knows his stuff and he was right! More suds, softer hair/skin, and the drinking water through osmosis. Install team led by "The Boss" aka Gilbert! Appreciate you all for your knowledge, expertise, and professionalism.
Bill N.
Their service met all expectations. Information was conveyed clearly and their service was completed in a timely manner. Kevin is very helpful throughout the process and quickly gained my trust on their services. He is very passionate about the work that the company is doing and I knew immediately that I can count on him to deliver clean water to our new house. There were minor issues after the setup is done, but Kevin and Gilbert immediately handled the problem quickly which I do appreciate. I highly recommend their services and I commend Kevin for helping me throughout the process.
Ted R.
Great crew and overall experience. Family business. We are looking forward to our clean PFAS free drinking water!
Rhonda W.
Met Kevin of Orca Blue after his son knocked on my door requesting to schedule an appointment to test the water in my home for contaminants. I knew that the water in my area wasn't the best so I was interested in the testing. Kevin came out and conducted the water test and explained how the water filtration system worked. I ended up purchasing the system for the water at my kitchen sink. It's great! My water tates much better and I don't miss purchasing all that bottled water! Highly recommend. :-)
Tre W.
We purchased a water softener system and a reverse osmosis filter for our home and to be honest we couldn't be happier. Our water is cleaner healthier, the installation process was smooth and everybody we have come across with blue orca has been nothing but professional, fast, and friendly. We could not have worked with a better company. This adds value to our house, our lives and the environment. If you choose to add value to your house your water and your life. Chose Blue Orca
Farai M.
Kevin and his team are spectacular. I got so much valuable information about the water quality in my home. I invested in a reverse osmosis system for my drinking water. The whole process was smooth, the team is incredibly professional and they value your satisfaction as a client. After installation I had a minor concern as I am inexperienced with the system, I sent Kevin a text at 8pm about my concern and he got on it right away. His team showed up first thing in the morning & my concern was resolved quickly.
Michael M.
I just moved into my new custom built home and needed a water treatment system for my well water. I was very pleased with Kevin's quick response to my initial contact. He listened to my needs and was great at educating me and explaining the process. Prior to my scheduled installation, Kevin stayed in touch with updates. The crew (Gilbert, Eric and Giovanni) showed up on time. They were extremely professional and knowledgeable. Orca Blue exceeded my expectation with their quality product line. I highly recommend Orca Blue for water treatment needs.
Mike K.
First class people, first class equipment, first class customer service, and competitively priced. Best experience we have had with water softener companies and we have had several in other homes we owned. You will not be disappointed.
Rebecca R.
Kevin and the crew were great. Kevin made sure to send updates about the schedule, what was going on, etc. The two guys with the crew, sorry I don’t remember their names, were on time and worked steadily to complete all aspects of the install. They also made sure to update me with the stages of the install and to get my feedback on the different decisions that needed to be made. They dealt easily with the different challenges that our older house posed. We can already tell the difference with the water.
Alfred G.
Great product. Great service. Great water quality. This team is very knowledgeable.
Jamie G.
We moved in about two years ago and have had constant pink water stains in toilets, sinks, and showers. My son battles with eczema and my daughter with keratosis. We had the system installed about a month ago and can say that we actually see, smell, taste, and feel the positive effects. Not only do I rest easier knowing that microplastics are being removed from our water but our hair and skin is softer and the pink is finally gone!
Stephanie J.
We are VERY pleased that Orca came to our door. After we moved into our house it became clear there were a whole host of horrible things that came out of our faucets on a regular basis (brown water, black "stuff", limescale, and yes.. PFAS). Kevin and his crew were professional, knowledgeable, polite, and a joy to work with. We're really excited to have clean and healthy water in our house. Thank you Orca!!!
David G.
Needed a water system for our 2 year old house. Orca Blue happened to be coming around our neighborhood right around the time we were considering it and we setup a consultation. The consultation was informative and helpful in our decision process. Now that we’ve had the system installed for a couple weeks the water tastes so much better and we no longer see any signs of hard water. Definitely recommend Orca Blue!!
Sarah B.
Very concerned about dangerous things in the water especially forever chemicals due to a local irresponsible business dumping there chemical waste and being close to a military installation... even with city water the levels are far above recommended levels for safe consumption. Kevin and Elizabeth from orca blue went above and beyond to review these concerns and offered a solution. I can now safely have myself and my family bath cook and drink from the tap. No more bottles! No more worries! Thank you so much!!
J S.
Hard water is more than just a nuisance; it wreaks havoc on your appliances and plumbing over time. Shower doors, shower heads, sinks, anything that hard water touches becomes a nightmare to clean. My home unfortunately had very hard water. Enter the team at Orca Blue Water. From the initial meeting to the installation, the process was flawless. Highly recommend this company for anyone in need of a water softener!
Dani S.
We had a great experience with Orca Blue installing our water softening system! Kevin made the whole process smooth and personal. He answered all our questions and is very knowledgeable about his products. The installation team was prompt, courteous and a pleasure to work with. Overall an awesome experience!! Highly recommend!
Maria T.
We are very satisfied with the purchase of our water softener and reverse osmosis purification systems from Orca Blue. In addition to have excellent water quality at home, the service and attention provided by Kevin exceeded our expectations. From orientation, demonstration, installation and follow-up, Kevin made sure the process went really smooth for us and we were satisfied with the water systems and the service. We highly recommend this top quality system from Orca Blue!
Robert M.
I had an excellent experience with Orca Blue for my water softener installation. From start to finish, the process was smooth, professional, and efficient. The team was punctual, knowledgeable, and took the time to clearly explain how the system works and what to expect moving forward.
Special kudos to Ethan, Devonte, and Giovani — they were outstanding. They worked seamlessly as a team, paid great attention to detail, and made sure everything was installed correctly and cleanly. They were courteous, patient with questions, and left the area spotless when they were done.
You can tell they take pride in their work, and it really shows. I highly recommend Orca Blue to anyone considering a water softener or water treatment system. Great service and a great team all around.
Renee C.
It was a seamless process from start to finish. Kevin our sales rep from ORCA was easy going but informative.
On installation day they arrived when they were scheduled and all 3 guys got to work quickly. They were friendly and conscientious. They talked us through everything from use to adding salt.
We are super excited to have drinking water straight from the beautiful tap they installed. We imagine we will feel the same about our skin after showering.
Jackson F.
Been looking for ways to improve my health and after getting the FREE water test done, I knew I had to get one of these. Have had one for about a month now and I not only have I seen improvements in my overall well being, I’ve noticed massive improvements in the clearness of my skin!! I’ve tried every acne product known to man but nothing helped quite like the simple change in water. I also no longer have greasy hair ever! Greatest purchase ever.
Amanda C.
We’ve had the whole house water filter and under sink osmosis water system for about a week. Didn’t want to write the review until we really tested it out. First of all, Kevin, Gilbert and everyone are really friendly and professional. They explained the installation process and found the location for us. They hide the water line in our crawl space, made it look so clean and organized. Even helped install our new faucet in the kitchen. My husband hated the water pressure in our house. They even helped show us how to increase the pressure.
About the systems,before I could smell and taste chlorine in our water, my skin and hair were dry after showering, water spots were everywhere. After the systems installed, the water tastes much much better, and also improves the skin dryness after showering. Great product, even better people. Would recommend to everyone. Thanks Kevin
Srikanth S.
Great presentation worth time
Wendell C.
Met Kevin and his son while they were marketing their product and services in our neighborhood. He understood the need for a water filtration and softening system because he lives in our neighborhood. He clearly explained the features, benefits, and how it stacked up to the other available options. I went with Orca Blue and the installation process and customer service has been top notch. The product seems to work very well, and I am extremely pleased at choosing Orca Blue!
Anika H.
(Translated by Google) The team, Gilbert, Giovanni, Devonte, and Ethan were awesome.
(Original)
The team, Gilbert, Giovanni, Devonte, and Ethan, was awesome.
Leann J.
Both Gilbert and Ethan did an amazing job installing our new water softer system. They were both really professional and kept us updated every step of the way. Would highly recommend them to anyone in need of a water softener system. So excited to have clean soft water system in our whole house.
Elias C.
I had an good experience working with Orca Blue LLC. The entire team was professional, efficient, knowledgeable, and courteous from start to finish. They communicated clearly, handled every detail with care, and delivered high-quality results. I truly appreciate their dedication and expertise, and I wouldn’t hesitate to recommend Orca Blue LLC to anyone looking for reliable and top-tier service.
Jacqueline M.
The experience with Orca Blue LLC was exceptional from the initial presentation to the expedient installation.
The sales representative and the installation crew were polite, friendly and professional.
The sales representative was very informative regarding drinking water systems.
I highly recommend and encourage enlisting them to obtain a Drinking Water System.
Kyle W.
I recently moved into my new build home in Jonhston County NC. Orca Blue had approached me offering free water tests, with no obligation. I figured it couldn't hurt to check it out, and I am so glad I did. Their sales representative, Alyssa, gave me a wealth of information around the importance of water quality, the sustained damage over time to materials, appliances, and our bodies of overexposure to hard water. While learning about this, she prepared a water test to compare my water to that of their filtered soft water systems. All of it was done right in front of my eyes, using my water in both experiments. It was amazing to see how terrible my water was, compared to what is considered "good water". She was extremely knowledgeable and helpful when it came to identifying the best solution for me. Their install team came a few days later and figured out the best installation for my house.
It's an investment, but one I would happily make again, as it no longer feels like I am getting out of pool after my shower.
Thanks Alyssa and the Orca Blue team!
Russell L.
Shortly after we moved into our new house, we noticed that our showers, baths and fixtures were becoming stained and our white clothes and towels were turning orange. Based on the county water inspection, we had high Iron and Manganese, so we had an whole-house Iron filter installed. We were hoping for a big improvement, but unfortunately, we saw little. We had to clean our kitchen sink and toilets every few days to keep the stains at bay. We replaced our Shower and Bath fixtures several times because the hard water was making them look horrible. Our water occasionally smelled like rotten eggs. I was dumping money down the drain in the form of Iron Out.
6 years later, along comes Kevin and his team at Orca Blue to the rescue. Kevin performed a free water test and it showed we were still getting high Iron readings (despite the existing filter) and our water was very hard. It wasn't a hard decision to have Orca Blue rip out the old filtration system and replace it with the Maytag Water Softener with an Iron Boss. We also had the drinking water filtration system installed at our kitchen sink. BIG IMPROVEMENT! Our water tastes great. We have stopped buying bottles of water, and (as a test) I haven't cleaned the toilets or sink since the installation (8 days ago) and they look like they were just cleaned!
Thank you Orca Blue! Total professionals from our initial contact (shout out to Jack W.), to the water test, to the installation. I highly recommend them.
Kyle A.
Working with Orca Blue has been a great experience. The installation process was efficient and smooth, workers were very friendly and did a great job. Highly recommend!
Steven C.
I had the pleasure of working with Kevin and his team at Orca Blue, and I couldn’t be more impressed. From start to finish, Kevin demonstrated genuine care, a high level of expertise, and professionalism. They arrived promptly, tested my water thoroughly, and clearly explained exactly what I needed and why... without trying to upsell or push anything unnecessary. Kevin’s presentation was clear, honest, and a true reflection of someone who truly values his customers and wants them to have a positive experience. It’s rare to find this level of integrity and service nowadays. Highly recommended!
Kevin P.
I talked to the team there and they were very helpful and knowledgeable. I appreciated the information and the courtesy which is hard to find these days.
Kiana P.
Kevin at Orca Blue is amazing! He is very knowledgeable & knows his work. His presentation & demonstration had me sold because some of the issues he mentioned, we were in fact dealing with. He was able to answer every question we had confidently. Once we decided to go ahead with the system the setup was very quick. Eric did a great job with setup & keeping his work area clean. Much appreciated! I will definitely be referring others to Orca Blue!
Thanks for everything, I’ll definitely enjoy my new Yeti!! 😀
Andrew B.
We had Orca install a water softener and reverse osmosis system for drinking water. They did a prompt and professional job and were excellent to work with. The quality of the water in our house is now excellent. There is a noticeable difference in the taste and now lack of hardness. We are very satisfied with the work and product. Most importantly, we had a couple minor issues which Kevin, the owner addressed the same day! Well worth it given the water before was awful.
M P.
Giovanni was at our home today, to perform annual maintenance on our whole-house unit. He was so kind and patient with us, explaining what he was doing and just how our unit works.
His knowledge of the equipment made me feel confident in his work.
I’m sure he spent more time than expected on this job, and I’m very grateful that he was willing to take the time to answer our questions.
Thank you, Giovanni, and thank you Orca Blue!
Tony H.
highly recommend it worth your time to see how dirty our water are to how clean it should be an mr kevin is a person an doesnt force you you buy anything very trustworthy
Rockford C.
Great experience with Orca Blue getting our water softener system installed. They were able to do it in our crawl space as requested and I was impressed with how quickly they could get it done. We had our water tested by LaMichael and by the next day their team was able to install the system.
The S.
I learned a lot about my water and great experience!
Gina D.
I cannot express the gratitude and sense of relief I’m feeling right now. Our water quality was terrible, and these guys were incredibly professional from start for finish. They installed the system within a couple of hours, and I could not be happier with results. If I give them a 100-star review, I absolutely would. Without hesitation, I would choose them again if I had the chance.
Kaw K.
Kevin and the rest of the team did a fantastic job on getting things done on time. Their effective communication skills made it clear and simple, guiding you step by step so you could be a part of the process. Again, well done!
Scott S.
We are very excited about our new water filtration system. Everyone was very nice and professional. Kenton was a pleasure to talk to. He tested our water and he answered all of our questions. Gilbert and his installation crew were on time and worked nonstop until they got the job done. We are very pleased that we went with Orca Blue!
Victor P.
Excellent service the guys were great.
Tom D.
People where nice and professional. Have great communication. Let customer know what's going on at all times.
Deven R.
Jon and Eathan were great with the install, encouraged us to ask questions, and were helpful answering them. Their professionalism was much appreciated.
Brian P.
The ARCA Blue teams are very polites, great communications, fast installation and easy to work with. The price is much cheaper than the other companies.
Eric G.
The best water filtration company in the triangle very knowledgeable and the install and service team are phenomenal!
John P.
I’d been planning on getting a water softener and reverse osmosis system for my new home, but it was more of a “year or so down the line” sort of thing. It just so happened that Orca Blue was doing free water testing, and I was curious, so I signed up. Kevin, the owner, gave an amazing presentation while he was testing the water: walking me through the tests themselves, info about NC water quality, pricing, things they do differently, etc. I ended up deciding to go ahead and purchase the system and they came out and installed it later that week. The installers were super friendly, efficient, and did an amazing job. Everything looks so professional, from the placement, to the cabling, and the insulation. After using it for a week or so I’m actually surprised at how much of a difference I can tell. A former employer had a reverse osmosis filtering system, so I knew how good the water was, but I was admittedly a bit skeptical of the water softener. I don’t know how to describe it, but the water feels different on your skin, and I’ve noticed the soap is a lot foamier. The water from the RO system is, of course, delicious. I’ve had a couple of friends choose to fill up their water bottles at my house before we go on a hike because it’s so good. I highly recommend Orca Blue if you’re looking for this sort of system.
UPDATE 6/26/26
I had my first yearly maintenance today and still have nothing but good things to say about Orca Blue. Giovanni arrived early, got everything taken care of quickly, and was super friendly and knowledgeable. A year later and I've had no issues with the system and my water tastes great!
Kerry K.
My wife and I purchased a new home in Wendell in December and we had a Orca Blue water system and reverse osmosis system installed yesterday. Kevin has been outstanding to work with throughout the process. He came out last week and did a water test. He explained everything to us and how the process works. He scheduled the installation for January 8 at 9 AM. He text me that morning to let me know they were on the way. They arrived on time to start the installation. Gilbert and the installation crew did an outstanding job. It took them a couple hours to complete the installation and go over the operation of the system. Kevin stopped by later that afternoon to make sure everything met our satisfaction.
My wife and I purchased a new home in Knightdale in 1990. We had a water treatment company come and test our water. They recommended installing a water treatment system because we had hard water. We should have installed a system at our old house, but chose not to do it. Over the 30 years in our home, we slowly saw a buildup of calcium deposits on our shower, bathtub, sinks, and faucets. We tried very hard to keep the buildup from happening, but there was nothing we could do to keep it from happening to our house. We knew when we moved into our new home that we didn’t want this to happen again so we knew we wanted to install a water treatment system.
I highly recommend Orca Blue to anyone looking to install a water treatment system in your home! We've seen what happens when you don't have one. It is a professional company that does great work.
Rob H.
Great team taking care of the installation today. Answered all questions and were very thorough with explaining everything.
Jon C.
They did amazing! Highly recommend!!!
Shilah M.
100% recommend this company. Everything went smoothly from the initial testing of the water to the installation.
Racine B.
Very professional and worked fast
Taylor N.
Great install team, easy and quick
Krishna K.
We had water softener and RO systems installed and Ethan, Coleman, Gilbert and Tay did a fantastic job of explaining the process to us and answered our concerns and questions.
Donna B.
They are great...Honest and very helpful..I am very pleased with the product and the professionalism of their staff...would recommend them to anyone.thank you so much for such a great job.
Orion H.
Clean water is a privilege and we’re blessed to enjoy such a necessity. Kevin and his team believe in their service and product. They exemplify clear communication, timeliness, and professionalism balanced with a genuine desire to solve a growing problem. They went above and beyond to ensure we were 100% satisfied with financing, install, and final system quality including service and maintenance guarantees. Future Owners, if this comment reassure your decision to invest in higher quality water for your home, please put me down as a referral. Thank you Orca Blue.
Ajay K.
Coleman, Ethan Gilbert, Tay. They have done a Fantastic Job!
Brogan B.
THE BEST OF THE BEST
Lucille T.
A+ Service. Great product and improved the drinking water.
Joe R.
Ethan and John just came by to do our water softener and RO installation, Very professional, mindful of property, and helpful with any questions and concerns we had about the systems and installation, wonderful job pals
Christine C.
Highly recommend Orca Blue! Kevin and his team provided expert guidance on both our water softener and reverse osmosis system, making the entire process easy and stress-free. The installation crew was on time, friendly, and did a great job. If you’re looking for quality water solutions, look no further—great experience from start to finish!
Micah G.
I love my new filtration system we have clean drinking water right out the faucet. The water is great for your skin and does my hair wonders. I am beyond happy with my filtration system. If you care about your family water health you will make the purchase today.
Ian S.
You know the feeling when you come back from vacation and you have to go to work the next day so you need to get the laundry done, make dinner, do dishes,take a shower. Then you find that your home filtration system froze and exploded while you were away. Called Orca Blue and Giovani called me back right away and was here the same night,. I had water in less than 10 minutes. Thanks so much Giovani. You saved the day.
Paul J.
Excellent work and product
Steve B.
Kevin came out and gave us a detailed presentation to show us how hard the water was in our brand new home. He was not pushy and explained the Maytag product very thoroughly. Gilbert came out to do the install and did a fabulous job. It looked like it came with the house it was done so neatly. Highly recommend Blue Orca if you are thinking about water treatment. From beginning to end I can’t say enough of how great our experience was. THANK YOU!!
Phil G.
Very professional company. Thorough and top notch install. Passed county and plumber inspections the first time. People were great to work with and provided great communication both during and after the project. Two thumbs up.
Khalleef H.
Very professional crew
Angie C.
Just had my new Orca Blue drinking water system installed in my kitchen by Devante and Giovanni. They did a fantastic job! The installation was quick and I still have space under my cabinet! Goodbye bottled water :-)
Wendell
Very friendly, quick, and informative!
Aretha F.
Kevin came out such a great presentation. I've learned so much about my water hard water. My husband and I both are definitely getting the whole house filtration system. Thx for the education Kevin you rock.
Emily K.
Very professional and friendly. They answered all of our questions. They even cleaned up the work space prior to leaving. Highly recommend.
Ruben T.
Kevin was very informative and professional.
Kaitlyn F.
Orca Blue team did a wonderful job installing a new Maytag Soft water system for our home, as well as a Reverse osmosis faucet in our kitchen!
We are very excited that we no longer have to worry with hard water anymore!
The whole team did an excellent job from start to finish- from the first initial meeting with Kevin showing us in detail about our water with some different tests (very cool presentation) to the very end of the installation part.
Kevin the owner was super friendly and professional, and the whole installation team (Gilbert and crew) were very professional and so nice to work with as well! We had a great and seamless experience!
Highly recommend Orca Blue!
Don L.
The entire process and experience was top notch from start to finish.
The team arrived on time and explained the work and steps along the way very clearly.
I highly recommend using orca blue for anyone looking to enhance their home water system.
Prcntm
Respectful, knowledgeable, and willing to answer any question I had about both the product and installation process.
Rushan K.
Orca Blue completely solved out hard water issues, and the difference is night & day. Our water is now clean, clear & great-tasting ; the team was incredibly professional, knowledgeable & efficient - they handled everything seamlessly & finished promptly without any hassle. Top tier service from start to finish. Would highly recommend Orca Blue to anyone looking for a reliable water filtration solution.
Barbara H.
Great group of installers and very professional. Also quick to respond to my questions after installation. I would recommend.
Raul V.
Excellent service and top-quality water system
I’m truly impressed with the water filtration/RO system installed by Orca Blue. From the very first interaction with the sales representative, everything was smooth, professional, and friendly. The installation itself was very fast, and the technicians were extremely polite and attentive.
They took great care of my home, cleaned everything up after the installation, and explained in detail how the system works. They also made sure I had all the warranty information and answered all my questions patiently, which I really appreciated.
The quality of the water is outstanding, and having this system at home gives us great peace of mind. Overall, an excellent experience from start to finish. I highly recommend Orca Blue 100%.
Mario S.
Great service. Very professional crew
Tenuals
great overall experience
Tyler S.
Everyone I talked to was very professional
Gerrans M.
Kevin and Gilbert did a great job! From initial presentation to install, they were thorough with their explanation and process. They provided us with all the answers to our questions before going with Orca Blue for our whole home water filtration system. Gilbert was quick with the installation and also kept our home clean and neat afterwards. I Would highly recommend giving them a call if you’re in the market for cleaner water in your house!
Lori M.
My sister and brother in law purchased the water softener and since I just moved from CA to N.C. I’m staying with them. I took a 2 week vacation to CA and when returning I told them although I missed everyone I missed taking a shower with the water softener. I never knew how amazing a shower could be. I will be purchasing a water softener from them as soon as i purchase my home.
Andrew P.
Small hiccup with timing. But Ethan and devonte were quick and professional
Renato F.
Happy to have clean and safe water for my kids.
Ernest A.
Definitely did a great job
Kimberly D.
Wonderful and smooth experience! Highly recommend Orca Blue!
Krista H.
Ethan and Tay were absolutely amazing. I decided to go with the Reverse Osmosis system. Ethan came in and explained what they would be doing and the approximate time. Taye did an awesome job installing and explaining what my next steps. Thank you Orca Blue!! You have an amazing team!!
Moises G.
Great customer service
Marife B.
Thank you so much for my clean water! This guys are amazing, easy to work with and explain everything clearly. Thank you 🥰
Ralph B.
Kevin and the whole team were professional, efficient and very easy to work with. The presentation and installation couldn’t have been much easier !
Taylor K.
The instillation team from orca blue was incredibly professional, patient, and efficient. They came right on time and made the entire process seamless. They were thorough and meticulous. Once they finished installing everything they made sure to walk me through everything I need to do to maintain the low maintenance system. Truly a 10/10 high quality experience.
I personally wanted to get the water softener and reverse osmosis to better my quality of life. Additionally, my doctor recommended that having soft water and reverse osmosis may help mitigate and ease some of my medical issues. I highly recommend orca for anyone who is interested in their physical and mental health.
Philip H.
Awesome Experience!
Stacey C.
Pleasant and knowledgable employees … a seamless experience.
Steven M.
Today ORCA Blue installed our water system and did a great job.
Talia L.
The guys were patient, understanding, and thorough. So glad we went this route.
Mitsie S.
Very neat work!!!
Stephanie R.
The team from Orca Blue was fantastic! They were incredibly friendly and took the time to explain everything clearly, which I really appreciated. The installation was done quickly and efficiently, and their professionalism really stood out. I couldn’t be happier with the experience—highly recommend!
Jack C.
Guys were great! Did a good job explained everything very well. Happy to have them here
Corey G.
Very professional team and install!
Kay M.
The installed was very professional and Ethan went over and above with a problem that I had with my faucet. He was polite; it's refreshing to see a young man of his character.
William W.
We couldn't be happier with our new reverse osmosis system! Installation was fast, clean, and flawless from start to finish. Thank you, Kenton, Ethan and team!
Elizabeth G.
Professional, friendly, and prompt! We are looking forward to having better water in our house thanks to this system!
Anthony B.
We had a great experience with Orca Blue. The product selection and explanations were very simple to understand. The installation was professionally done and completed quickly.
The benefits of the filter are obvious and saving money on water deliveries. The washing machine and the dishwasher also run much smoother and everything comes out cleaner. If you are on the fence about a water softener system or RO filter, seriously consider meeting with Orca Blue.
They also had great customer service. Sending reminders for when to add salt and replace the filter. They even replaced the lost yeti bottle that was missed place!
Chris W.
Excellent service and install!
Finzone P.
I just had a system installed today, and I am super impressed. The technicians John and Ethan installed our system in no time at all and were both very knowledgeable about the equipment. I highly recommend this company if you're ever in need of a water filtration system.
Ladarius W.
It was smooth and fast
Glory P.
Ethan & John were great! We got serviced for all the water in our home and are very thankful for their work. We’re excited to have clean water!
Stina P.
Quick efficient friendly knowledgable
Megan M.
So excited for the new water system! Can’t wait to have clean , great water! Kevin who came was wonderful who came out and showed us just how bad our water was (yikes). Ethan and Jay were wonderful with the instillation and explaining everything! Super professional and would highly recommend!
David K.
Excellent install.
Cara L.
Ethan and Jon were excellent to work with! The process was painless and easy. 10/10 highly recommend!
Jon L.
Ethan and Jon were outstanding. Experience was quick and painless. 5 stars!
Laura L.
Highly recommend Orca Blue to anyone looking for a home filtration system. The service is exceptionally fast, and efficient! I’m very impressed by the two men that came and installed our RO system and the water softener. They were very professional, tidy, and explained everything very well during the whole process. I am very impressed with this company!
Chewbeng W.
Kenton is very knowledgeable and gave us a great education about water. He showed us the conflicting standards about the water safety. We appreciate his time to answer all our questions. The installation team was very professional and gave us a very clear and easy instructions to follow. They also very good at explaining and answering all our questions. Thank you all!
Adam B.
These guys are the best! Thorough from start to finish!
Graham M.
Gio was incredible.
Very informative and professional. Definitely staying with Orca Blue and he’s the reason why. Yes the system works wonderfully but the customer service that he provided today was unmatched. Orca Blue really got a good one with Giovani. Looking forward to seeing him again next year for my sanitation service.
JR M.
Great company and awesome people
Norma M.
Very knowledgeable and professional team. I feel great about having safe and clean water!
Amanda W.
Great and efficient service! Very kind, professional, and knowledgeable!
Dorene T.
Gio was very knowledgeable and helpful.
Chris T.
All aspects of this business is 5 stars. Its completely family oriented. From Hector who sold us the unit to the installers John, Ethan and Coleman have been the platinum standard in customer service. Its truly a breath of fresh air to get the attention to detail that these guys give you
Kevon K.
Cool peoples great work
Justin C.
Very professional and quick! Would recommend them to anyone!
Abhilash S.
Great service and professional
Hillel D.
Orca Blue's water filtration system has worked almost perfectly for us in our household. My wife and I had some reservations at first, but our fears were quickly put at ease. The staff and service personnel have always been quick to answer all our questions and even some we did not know we should ask. They have been quick to address any issues and have always taken the time to make sure we were 100% satisfied. If you are in need of a water treatment system, these are your guy's!
Jonnie B.
Our experience was really great with Orca Blue. Kevin made the experience very easy and personal. It shows that he really cares about his product and customers.The installation team were on time and extremely polite. Overall a great experience !!
Michael S.
Amazing service, thank you for going extra mile Giovanni!
Carrie W.
These guys were professional and speedy. Giovanni, was the best!
Glenn R.
The team worked very well together. Great job !!
Breliz C.
Giovanni was professional, punctual, and efficient with our water service maintenance. Great work!
Nailah R.
Giovanni did an awesome job with explaining the process and getting our filters changed. He is awesome! Great service
Whitney M.
Giovanni was super efficient getting everything taken care of for me. Great customer service.
Matt S.
Giovanni was just here and fixed our issue! He is so positive and kind!
Vance D.
Ethan & John were great in showing up on time, being polite & courteous, they did what they needed inside & outside the house & then gave us a thorough explanation of what we got at the end, even showing us where the salt goes, where to get it & how often to add. Also got a local # to call in case of a long power outage or any other potential issue.
Kevin did just as great a job helping us select what made the most sense for our family. We never felt pressured or like we had to buy anything. It was just like a sales process should feel…a win for both sides. THANKS, guys!!
Delancey-Mikayla S.
Giovanni Johnson is fantastic. He came out to service our equipment and educated us on how to keep it long lasting! Very educated and personable. We hope we have Giovanni every time we need a service! Thank you so much for not only caring about our water but caring about us too!
Morgan B.
The entire Orca Blue team is incredible. We recently got a new water softener system installed as well as the reverse osmosis system under the kitchen sink. If you are on the fence about RO (I was) you won’t regret getting it. Giovanni, in particular, is fantastic. He came out to replace a part and install a matching RO water faucet to my sink faucet. He as well as the entire Orca Blue team is very professional, on time, they keep their word, and a joy to work with. And the new system is fantastic too!
Don D.
Great job great crew. Fast. Simple. In and out in good time. Would definitely recommend 👍
Jameil F.
Goo was extremely polite and noticed a problem and immediately began working on it. Gave great recommendations to keep the system working smoothly.
Smallville W.
Awesome service!!! Gerald was a top professional and I highly recommend him.
Corey M.
This us one of the best decisions i ever made. Thank you Orca Blue
Laura H.
Orca Blue installed our home water filtration system last week. Everyone on the team was great. The process started with Kenton sharing a lot of new and helpful information about our water (prior to the install) condition and the water filtration system options. Based on what he told us and had us research on our own, we felt comfortable moving forward in the process.
The installation team was great as well. They were very curtious, knowledgeable, and acted quickly to have the filtration system installed.
We were very pleased with the whole process and the professionalism of the whole team. I definitely feel the water tastes better and feel better that contaminants have been removed from our bathing and drinking water. I would definitely recommend this product and company.
Daniel B.
Giovanni provided excellent service and was very efficient! I highly recommend him for other customers!
Raymond C.
Very polite, congenial, efficient, and answered all of my questions.
Robert K.
The guys work with me on the price it was a great deal very happy and satisfied with the product. They understood buying a new house I had other expenses, but Work would be really well. Good interest rate very happy. Great company Kevin’s a great owner I got to talk to him and meet him. Everything worked out great highly recommend them.
Nigel M.
Very clean, quick, friendly, informative!
Petey B.
No complaints at all, just a note to maybe implement later- a card/brochure for "first use" instructions that just summarize. Not a bad thing don't have it just would be beneficial:)
Sreenath R.
Thoroughly professional ! They were quick and efficient with their install . Would recommend them to anyone looking for professional home water solutions
Brian H.
Great service!
Cristal C.
They came and installed my soft water unit and were so polite and friendly. They did the install in no time at all! I highly recommend using this company!
Matthew M.
I worked with Giovanni for some annual servicing and it was a great experience. He answered all my questions and was very professional.
Kevin M.
Very good profesional work.
Amy R.
Everyone I've worked with at Orca Blue has been wonderful. Professional and courteous, and we love having water that we know is safe for our home. I enjoyed talking with Giovani when he came out. He made certain I understand the system we have in place.
David B.
Orca Blue installed our water softener and filter system and I could not be happier! Today was the once a year checkup and I am so pleased with the professionalism displayed. I cannot recommend more highly! A great organization!
Theresa H.
Orca Blue was a good choice!
I’m excited to have water that isn’t leaving calcium deposits on our faucets and damaging appliances. It’s also great having purified drinking water at the kitchen sink, and in the refrigerator.
Both Kevin and the plumbers that did the installation (John, Ethan & Jay) were great. I tend to be a perfectionist so it isn’t uncommon for me to find a couple things that need to be fixed when we have work done. When I raised a few small concerns about the water softener and reverse osmosis system installation, Orca Blue addressed them very quickly and without hesitation. They were also very accommodating when we asked for specific things, like putting the water softener and RO tank under our house. They also took the time to answer all my questions.
Erin C.
“I had an amazing experience with Orca Service team today! Giovanni was the representative who came out to service the water equipment, and he was excellent. He showed up on time, was professional, and took the time to thoroughly walk me through every step of today’s maintenance. He also retested the water afterward so I could personally see the results and feel confident that the system is working correctly. I truly appreciated his patience, knowledge, and attention to detail. Thank you for such great service!”
Ben H.
Excellent customer service, very proactive in communication. Work was completed to a high standard.
Seth C.
Excellent service! The technicians definitely had a great vibe and it was an incredibly smooth installation. Nice and professional as shown in picture.
T G.
Our first experience with Orca Blue was wonderful! Alyssa explained everything in detail and was patient with all our questions and concerns. Seeing the water demonstration was really eye opening. We never felt pressured by Alyssa, she was there to make us aware and allowed us time to make our decision. We had a Soft Water System for our home, as well as a Reverse Osmosis faucet in our kitchen and refrigerator installed. Installation was set up within a few days and Gilbert and his team were professional and efficient. Highly recommend Orca Blue!
Brandon B.
The owner himself came to my today and explained everything about his company to my wife and I also showed us how bad that our state’s water is. We got the same day service today and the technician was just as good explaining everything to me about what to do and not to do for our water system I recommend any and everyone for this company
Krista L.
Gilbert did a fantastic job with our install. He was prompt, courteous, and professional. Afterwards, he explained the system in detail. I definitely recommend!
Parminder B.
I want to take a moment and thank the entire team who helped install the filtration system in our house. Hector came to test the water and talked about the water filtering system. He gave us good knowledge about the system. The team (Ethan, Jon and Jay) who came to install the system to our house were really good and knowledgeable. They were very friendly and answered all my questions.
Clinton E.
Everyone was great, very knowledgeable and understanding of my wife’s many concerns and questions.
Manasa R.
Mr.Giovani with Orca Blue did the annual maintenance for the water softener & water filtration system at our residence. He was very professional & provided good customer service.
Zeus G.
Truly professional. This is a great team that came in, explained everything clearly, and got it done in record time. I truly appreciate the time they took to go over every step, and picking up everything when they were done. I highly recommend Orca Blue, especially for those that need clean and safe water STAT!
Orlanda B.
Great service check gentleman was very polite and courteous I am sorry that I forgot the gentleman's name. This is a great company , I'm so happy that I had this system installed. Thank you
Orlando C.
The guys were great, solid install no leaks, provided all the manuals and instructions to bleed the system prior to use.
Lauren P.
Devonte was super nice and quick installing our RO system on our kitchen sink!!! When he was finished he informed me of anything I needed to know.
Jennifer B.
Ethan, Jay and John came by to install my system, they were prompt, friendly and efficient, answered all my questions. Very happy with the service they provided.
Bill M.
We recently had a new water treatment system installed in our well house, and we could not be more pleased with the experience.
Hector provided an outstanding presentation and took the time to thoroughly educate us on how the system works and the benefits it will provide. His knowledge and professionalism made the entire process easy to understand.
The installation team also did an excellent job. Gilbert and his assistant were professional, courteous, and extremely thorough throughout the installation. They took great care in their work and ensured everything was completed properly.
We are very happy and excited about our new water system and greatly appreciate the exceptional service provided by everyone involved.
I highly recommend Orca Blue to anyone considering a water softener or water treatment system
Thank you, Hector, Gilbert, and the entire team for a job well done.
Bill and Debbie
Ronnie J.
Orca Blue contractors were courteous and professional. Installation of our system was quick. They explained how to use the system. I recommend this company. Thank you
Ezekiel B.
Orca has been one of the best investments we’ve made for our home. Each time they come to our house they are timely, professional, and very transparent explaining everything they’re doing and helping us understand our system better.
Rushard M.
Gilbert and Devante did an amazing job on my new system. They were on time and very professional.
Cath E.
The team was very friendly ,informative, quick and efficient. Would highly recommend.
Syed J.
Gilberto is an awesome guy who is polite and knows what he is doing. I like people who are honest and hard working. This guy is definitely both.
Brandon D.
Great job! Thanks for the great job and taking care of our system.
Coleman T.
Thanks!
Jennifer C.
Staff was professional, thoroughly explained product, quick install price was right!
Harry J.
Very courteous and display the epitome of customer service..recommend accommodation of some sort and definitely a great representation of your company
Neelalohit K.
Giovanni provided excellent service during the water service installation. He was professional, knowledgeable, and completed the installation efficiently. When I requested additional testing, he promptly returned and thoroughly checked everything to ensure it was working correctly. I really appreciate his responsiveness and commitment to making sure the job was done right. Highly recommended!
Aiden H.
We had a small leak in our system, and the technician came over the next day to fix it. He was incredibly kind and hardworking. Although the problem took longer to solve than expected, he worked tirelessly until it was done. Our dog also loved him!
Zoe M.
Jay , John, Ethan and Coleman were our team today. They worked professionaly and efficiently. They ensured there were no problems with our system before leaving. Gave us clear instructions on what we needed to do with our system in the next 24 hours. Hector tested our water and illustrated how the system worked. These 4 did the installation. I would recommend this company hands down to anyone in need of a water softner system. Great job!
James M.
We purchased a full home water softener and a reverse osmosis system from ORCA BLUE LLC from Hector Morales yesterday evening. Hector tested our water and made his recommendation to us based the our water test results he was very professional and informative throughout the entire process. We reach a agreement with Hector and got a great price based on our needs with no buying pressure on his part at all. Hector was very pleasant to work with during the this process. This morning the installation team consisting of Jay, John, Ethan and Coleman arrived this to morning ready to go and got right to work. They were all very professional and a pleasure to work with. Once they finished the job they cleaned up everything very nicely and explained how the systems work to me and my wife and assured us that they were always available for us if any need arises. I highly recommend this company if your in need of a complete Home Water Softener System or a Reverse Osmosis. Thanks again for a job well done!
Mike H.
Great job getting the install of our new Maytag water filtration system. Crew was on time. Managed any hiccups well. They say they are trying something new to treat our unique water situation. We’re sure to see the same quality for years to come with any possible issues, service, or warranty. Great folks!
Daniel S.
Bought the ro undermount sink filter. Good job installing clean and lined up
Matt H.
Awesome service; excellent price as well. Hector was great at explaining the system required and the install took under 3 hours. Local to Wake Forest as well so glad to use a local business. Highly recommend Orca Blue.
Edward K.
They accommodated our early morning schedule. Installation of the reverse osmosis and water softener took approximately an hour and half. Did a great job
Sanjana
Giovanni provided outstanding service for our water softener and reverse osmosis system. He was professional, knowledgeable, punctual, and took the time to explain how everything works and answer all of our questions. He completed the service thoroughly and made sure everything was working perfectly before he left. His attention to detail and friendly attitude made the entire experience excellent. I highly recommend Giovanni to anyone looking for reliable and high-quality water treatment service. Thank you for the great work!
Trent T.
Great service and great customer service
Antoinette
Orca Blue provided great service. They came for maintenance. I did not have to remember they handled everything. Thanks
Lydia C.
Giovanni was fantastic!! Kind, efficient and reassured us that our water is now clean! Thank you!
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